xabjee Privacy Policy
Your privacy matters to us. This policy explains exactly what personal data xabjee collects, how it is used, and the rights you hold over your own information.
1. Introduction
This Privacy Policy ("Policy") sets out how xabjee ("xabjee", "we", "us", "our") collects, uses, stores, shares, and protects personal information belonging to users ("you", "your") of the xabjee platform, accessible at https://xabjee.onl and all associated mobile interfaces and subdomains (collectively the "Platform").
By registering an account, accessing the Platform, or using any xabjee service, you acknowledge that you have read and understood this Policy and consent to the collection and use of your personal data as described herein. If you do not agree with this Policy, you must stop using the Platform immediately.
xabjee is committed to handling your personal data with transparency and care. We apply industry-standard security measures across all aspects of our data infrastructure, and we do not sell your personal information to third parties for their independent marketing purposes.
2. Information We Collect
xabjee collects personal information through several channels, including account registration, use of Platform features, payment processing, customer support interactions, and automatic technical data collection. The categories of information we collect are described below.
Identity Information
Full legal name, date of birth, gender, nationality, and copies of government-issued identity documents (National ID card, passport) submitted during KYC verification.
Contact Information
Email address, mobile phone number, and residential address. These are collected at registration and may be updated through your account settings at any time.
Financial Information
Payment method identifiers (bKash number, Nagad number, bank account details, Rocket number), transaction history, deposit amounts, withdrawal amounts, and balance records. Full card or account numbers are never stored on xabjee servers — payment processing is handled by certified third-party payment gateways.
Gaming Activity Data
Bets placed, games accessed, wager amounts, winnings, bonus usage, session durations, preferred game categories, and responsible gaming tool settings such as deposit limits and self-exclusion status.
Technical & Usage Data
IP address, device type, operating system, browser type and version, screen resolution, time zone (Bangladesh Standard Time, UTC+6), referring URLs, pages visited, session timestamps, and error logs generated during your use of the Platform.
Cookies & Tracking Data
Session cookies, persistent cookies, and similar tracking technologies used to maintain your login session, remember your preferences, analyse Platform performance, and deliver relevant promotional content. See Section 8 for full details on our cookie practices.
Communications Data
Records of correspondence between you and the xabjee support team, including emails, live chat transcripts, and any documentation provided during dispute resolution or verification processes.
3. How We Use Your Information
xabjee uses the personal data we collect for the following purposes, all of which are necessary to deliver a safe, compliant, and enjoyable gaming experience for players in Bangladesh.
- 3.1 Account Management: To create, maintain, and administer your xabjee account, verify your identity, process deposits and withdrawals, and provide customer support.
- 3.2 Service Delivery: To provide access to sports betting markets (including BPL, IPL, T20 World Cup, and Bangladesh Tigers fixtures), live casino games, slots, crash games, and all other xabjee Platform features.
- 3.3 Legal & Regulatory Compliance: To comply with applicable anti-money laundering (AML) obligations, Know Your Customer (KYC) requirements, and any reporting obligations arising under applicable law. We may be required to disclose data to law enforcement or regulatory bodies where required by law.
- 3.4 Fraud Prevention & Security: To detect, investigate, and prevent fraudulent transactions, unauthorised account access, collusion, match-fixing, and other dishonest conduct on the Platform.
- 3.5 Responsible Gaming: To monitor gaming patterns and identify users who may be exhibiting signs of problem gambling behaviour, and to enforce responsible gaming tools including deposit limits, cooling-off periods, and self-exclusion requests in accordance with our Responsible Gaming policy.
- 3.6 Marketing Communications: To send you promotional emails, SMS notifications, and in-platform messages about bonuses, new games, seasonal offers (such as Eid, BPL season, and Pohela Boishakh promotions), and platform updates — but only where you have provided consent or where we have a legitimate interest to do so. You may opt out of marketing communications at any time via your account settings or by contacting [email protected].
- 3.7 Platform Improvement: To analyse usage patterns, diagnose technical issues, test new features, and improve the overall performance and user experience of the xabjee Platform.
- 3.8 Personalisation: To tailor the Platform experience to your preferences, including displaying game recommendations based on your play history and surfacing relevant promotions based on your betting activity.
4. Sharing Your Information
xabjee does not sell, rent, or trade your personal data to third parties for their own independent marketing or commercial purposes. We may share your information with third parties only in the circumstances described below.
🏦 Payment Processors
We share transaction data with payment service providers including bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, Visa, and Mastercard solely to process your deposits and withdrawals. These providers are contractually obligated to handle your data securely and may not use it for any other purpose.
🎰 Game Content Providers
When you access games supplied by third-party providers such as Evolution Gaming, Ezugi, Pragmatic Play, Microgaming, NetEnt, or Spribe, limited session data (such as your account identifier and stake amounts) is transmitted to the relevant provider to operate the game. These providers are bound by data processing agreements and may not independently retain or use your data beyond game operation.
🔍 Identity Verification Partners
To fulfil our KYC obligations, we may share identity documents and personal details with certified identity verification service providers. These partners process your data strictly for the purpose of verifying your identity and age, and are bound by confidentiality obligations.
⚖️ Legal & Regulatory Authorities
We may disclose your personal data to law enforcement agencies, regulatory bodies, courts, or other public authorities where we are legally required to do so, or where disclosure is necessary to protect the rights, property, or safety of xabjee, our users, or the public. We will notify you of any such disclosure where permitted by law.
🛡️ Fraud Prevention Services
We may share data with specialist fraud detection and prevention services to protect the integrity of the Platform and the security of your account. Information shared for this purpose is limited to what is strictly necessary for the fraud detection function.
5. Data Retention
xabjee retains your personal data for as long as your account remains active and for a period thereafter as required to fulfil our legal, regulatory, and contractual obligations. The following retention principles apply:
- 5.1 Account data and identity documents are retained for a minimum of five (5) years following the closure or permanent suspension of your account, in compliance with applicable anti-money laundering record-keeping requirements.
- 5.2 Transaction and financial records are retained for a minimum of five (5) years from the date of the transaction, in accordance with financial record-keeping obligations.
- 5.3 Customer support communications are retained for a minimum of three (3) years from the date of the most recent interaction in a given support case.
- 5.4 Technical log data and session data are retained for up to twelve (12) months, after which they are either anonymised or deleted.
- 5.5 Marketing consent records are retained for as long as you remain opted in, and for a further three (3) years following any opt-out, to demonstrate compliance with applicable marketing regulations.
- 5.6 Where a user has applied for self-exclusion, account data is retained for the full duration of the self-exclusion period plus five (5) years, to prevent the re-registration of a self-excluded player.
After the applicable retention period has elapsed, your personal data is securely deleted or irreversibly anonymised so that it can no longer be associated with you as an individual.
6. Data Security
xabjee employs a layered approach to data security, combining technical and organisational measures to protect your personal information against unauthorised access, loss, alteration, or disclosure.
🔐 Encryption
All data transmitted between your device and the xabjee Platform is protected using 256-bit SSL/TLS encryption. Sensitive data stored in our databases, including identity documents and financial records, is encrypted at rest using industry-standard symmetric encryption algorithms.
🧱 Access Controls
Access to personal data within xabjee's internal systems is restricted on a strict need-to-know basis. Staff members who access personal data are subject to confidentiality obligations and regular security training. Administrative access to production systems requires multi-factor authentication.
🔎 Monitoring & Auditing
xabjee maintains comprehensive audit logs of all access to personal data within our systems. We conduct regular internal security reviews and periodic vulnerability assessments to identify and remediate potential weaknesses in our data infrastructure.
🚨 Breach Response
In the event of a personal data breach that poses a risk to affected users, xabjee will notify affected users by email within a reasonable timeframe after becoming aware of the breach. We will provide details of the nature of the breach, the data involved, and the steps we are taking to address it.
While xabjee takes all reasonable steps to protect your data, no internet-based system can guarantee absolute security. You are responsible for maintaining the security of your account credentials and for notifying us promptly if you suspect any unauthorised access to your account.
7. Your Privacy Rights
As a user of the xabjee Platform, you hold the following rights in relation to your personal data. To exercise any of these rights, contact us at [email protected] with your full name, registered email address, and a clear description of your request. We aim to respond to all verified privacy rights requests within 30 days.
- 7.1 Right of Access: You may request a copy of all personal data that xabjee holds about you, along with information about how that data is being used and who it has been shared with.
- 7.2 Right to Rectification: You may request that any inaccurate or incomplete personal data held by xabjee be corrected or updated. For minor corrections such as contact details, you may update these directly through your account settings without contacting support.
- 7.3 Right to Erasure: You may request that xabjee delete your personal data. This right is subject to our legal and regulatory data retention obligations — we cannot delete data that we are legally required to retain (see Section 5). Where deletion is possible, we will confirm completion within 30 days.
- 7.4 Right to Restrict Processing: You may request that xabjee restrict the processing of your personal data in certain circumstances, for example while a dispute about its accuracy is being resolved.
- 7.5 Right to Data Portability: You may request that xabjee provide your personal data in a structured, machine-readable format so that you can transfer it to another service provider where technically feasible.
- 7.6 Right to Object to Marketing: You may opt out of marketing communications at any time by following the unsubscribe link in any marketing email, adjusting your notification preferences in your account settings, or contacting [email protected] directly.
8. Cookies & Tracking Technologies
xabjee uses cookies and similar tracking technologies to operate the Platform effectively, remember your preferences, and analyse how the Platform is used. The following types of cookies are in use:
🔑 Essential Cookies
These cookies are strictly necessary to enable core Platform functionality including maintaining your login session, storing your language and currency preferences, and processing secure transactions. They cannot be disabled without impairing your ability to use the Platform.
📊 Analytics Cookies
We use analytics cookies to collect aggregated, anonymised data about how visitors interact with the Platform — such as which pages are most visited, average session duration, and common navigation paths. This data helps us improve the Platform experience. No individually identifiable data is retained from analytics cookies.
🎯 Preference Cookies
These cookies remember your settings and preferences (such as your preferred game category, notification settings, and display preferences) so that you do not need to reconfigure them each time you visit the Platform.
You may manage your cookie preferences through your browser settings. Please note that disabling certain categories of cookies may affect the functionality of the Platform. Continued use of the Platform after being informed of our cookie practices constitutes acceptance of those practices.
9. Changes to This Policy
xabjee reserves the right to update or revise this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or Platform features. When material changes are made, we will notify registered users via email to their registered address and by displaying a prominent notice on the Platform for a minimum of 30 days following the update.
The date of the most recent revision is displayed at the top of this page. Your continued use of the Platform following the effective date of any revised Policy constitutes your acceptance of the updated terms. If you do not agree with a revised Policy, you must stop using the Platform and may request account closure by contacting [email protected].
10. Contact Us About Privacy
If you have any questions, concerns, or requests relating to this Privacy Policy or the way xabjee handles your personal data, please reach out to our dedicated privacy team. We are committed to addressing all privacy-related enquiries promptly and transparently.
Please include "Privacy Request" in your subject line along with your full name and registered email address so we can locate your account and respond efficiently. We aim to respond to all privacy requests within 30 days of receipt.
🔒 Privacy at a Glance
The following cards summarise the core principles of this Privacy Policy. They are provided for convenience only and do not replace the full legal text above.
🚫 We Never Sell Your Data
xabjee does not sell, rent, or trade your personal information to any third party for independent marketing or commercial use. Your data is used solely to deliver and improve our Platform services.
🔐 256-Bit SSL Encryption
All data transmitted between your device and xabjee is protected by 256-bit SSL/TLS encryption. Sensitive stored data is encrypted at rest. We take technical security seriously.
✅ You Control Your Data
You have the right to access, correct, delete, and port your personal data. You can opt out of marketing at any time. Submit privacy requests to [email protected] and we will respond within 30 days.
📅 Clear Retention Limits
We keep your data only as long as legally required — typically 5 years after account closure for financial and identity records. After retention periods expire, data is securely deleted or anonymised.
💳 Secure Payment Handling
Full bKash, Nagad, or bank account numbers are never stored on xabjee servers. Payment processing is handled by certified third-party gateways bound by strict data security obligations.
🍪 Transparent Cookie Use
We use only essential, analytics, and preference cookies. We do not use invasive third-party advertising trackers. You can manage cookie settings through your browser at any time.
🎮 Ready to Play on xabjee?
Now that you know how we protect your data, explore everything xabjee has to offer — cricket betting, live casino, slots, and more. Have questions? Our FAQ has answers.
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